Privacy Policy
Effective Date: June 1, 2013
The following Privacy Policy sets forth our information gathering and dissemination practices related to information you give to Medical Security Card Company, LLC ("MSC") through this Website (the "Website") which is associated with the MSC administered program offerings and services described on this Website (the "Programs"). BY ACCESSING OR USING THE WEBSITE, YOU HEREBY AGREE TO THE TERMS OF THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND USE OF INFORMATION AS DISCUSSED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, DO NOT ACCESS THE WEBSITE.
MSC respects your privacy. In administering the Website, MSC receives personally identifiable information from various sources through your use of the Website and from you directly. MSC needs this information to operate the Website in support of the Programs and to administer the Programs.
MSC does not sell, rent or loan personally identifiable information provided to MSC through this website to any third-party. This information is not transferred, sold or otherwise disclosed to third parties, except as is necessary for the proper administration of the Programs or as may be required by law. In addition, MSC may use and share aggregated information that does not uniquely identify you when it enables MSC to improve and enrich MSC's services and website content. MSC also reserve the right to use and share your information in the event MSC believes doing so is necessary to operate the Website or where such disclosure may be required by law, or to protect the rights of MSC or others.
MSC reserves the right to modify or amend this Privacy Policy at any time. All changes will be effective immediately upon their posting to the Website. Material changes will be conspicuously posted on the Website and notice of material changes to this Privacy Policy will be posted on our website at least ten days in advance of the date they become effective. By accessing or using the Website after such changes are posted you agree and consent to all such changes.
MSC maintains full rights to any information collected on the Website, and MSC may freely collect, use and disclose such information unless prohibited by this Privacy Policy or applicable law. In the event of a change in control of MSC or sale by MSC of substantially all of its assets, any information owned by or in the control of MSC may be transferred to such successor, who will comply with the terms of this Privacy Policy.
Personal Information We Collect and How We Use It
MSC will collect information you voluntarily share with MSC in submitting an application for the Programs, as well as other information, for example through Internet Protocol ("IP") addresses and the use of "cookies", which may be placed on your computer when you access the website. (See the sections on IP Addresses and Cookies below.) This information is described below.
Information you give MSC
MSC may collect any content, record, or electronic communication of any kind that you send or give to MSC, including without limitation your (1) contact information, (2) financial information, (3) demographic information, and (4) other personal information required to process your application to request services from MSC so that MSC may provide you with the information or services that you request, and so that MSC may communicate with you and send you information and materials for marketing and other purposes that MSC thinks may be of interest to you.
As an added feature of MSC's Programs, upon your authorization MSC may also provide you with special information that may be of particular value to you to enhance your health, such as drug price comparisons and/or special savings opportunities through Programs available to our cardholders. If you are interested in receiving such information, please call MSC's Customer Care team at 1-800-347-5985.
Other Information MSC Collects and How MSC Uses It
IP Addresses
MSC may log IP addresses for system administration and security purposes. IP addresses will not be used to track a user's session. This information only helps MSC to determine how often different areas of the Website are visited. MSC does not link IP addresses to any information that is personally identifiable.
Cookies
MSC may use cookies to track the use of the Website and to facilitate and enhance your experience on the Website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Cookies may enable MSC to facilitate access to different aspects of the Website. By showing when and how individuals visit the Website, cookies may help MSC to see which pages of the Website are popular and which are not. Cookies can also help MSC to improve your enjoyment of the Website, for example, by remembering your address or other personal information when you request information or services on the Website. Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact your use and enjoyment of the Website.
Online Health Initiative Survey
We may offer the opportunity to participate in an Online Health Initiative Survey, which will request from you certain information on medical and other conditions. Your answers to an online Health Initiative Survey will allow us to send you educational information on certain medical conditions as well as information on additional savings opportunities related to the treatment of those medical conditions. We protect all your personally identifying information as confidential and we do not sell it, or share it with anyone other than those necessary to administer the provision of related education health and savings information to you.
The online health initiative survey service provided through the Website is different from the diagnostic services typically provided by a physician and the results should not be considered as the advice of a health care professional. This service will not have the benefit of information that would be obtained by examining you in person and observing your physical condition. Therefore, the survey results may not take into account particular facts or information that would affect a physician's opinion of your medical condition. In some cases, the facts may be critical to the opinion.
BY DECIDING TO ANSWER THE HEALTH INITIATIVE SURVEY, YOU ACKNOWLEDGE AND AGREE THAT THE HEALTH INITIATIVE SURVEY IS NOT INTENDED TO REPLACE A FULL MEDICAL EVALUATION OR A FACE-TO-FACE VISIT WITH A PHYSICIAN. FURTHER, YOU ACKNOWLEDGE AND AGREE TO SOLELY ASSUME THE RISK OF THESE LIMITATIONS AND FURTHER UNDERSTAND THAT NO WARRANTY OR GUARANTEE HAS BEEN MADE TO YOU CONCERNING ANY PARTICULAR RESULT OR CURE OF YOUR CONDITION.
Access by Children
The Website is not directed toward children under 18 years of age and MSC do not knowingly collect or use information from children under 18 through the Website.
E-mail Communication
MSC may use your personal information and other information collected through this website to send you promotional communications that MSC believe may be of interest to you. You have the opportunity to opt-out of receiving such promotional communications from MSC at any time. To discontinue your receipt of such promotional communications, simply reply to the email you receive with the word "Remove" in the subject line.
Security
MSC limits access to personally identifiable information about you received via this Website to MSC's employees and third-party agents, who MSC reasonably believes need to have access to your information to provide you with the information or services you request via the Website. The Website has security measures in place to help protect against the loss, misuse and alteration of the information under MSC's control. While MSC cannot guarantee that loss, misuse or alteration to data will not occur, MSC uses industry standards, such as Secure Socket Layers ("SSL") technology, to help safeguard against such occurrences. In certain areas, the information passed between your browser and MSC's system is encrypted with SSL technology to create a protected connection between you and MSC's website to ensure confidentiality. In the event that a breach in MSC's security systems occurs and there is a possibility that an unauthorized person acquires your personal information, MSC will notify you of such a breach pursuant to applicable law.
Access to Your Personal Information
If you wish to have access to your personal information in MSC's records, please contact MSC with your request per the information below. You may also request that MSC update your personal information or correct any factual errors that you believe may exist regarding this information by contacting MSC's Customer Care team at 1-800-347-5985.
Third-Party Websites
The Website may link to, or be linked to, other websites that MSC does not maintain or control. MSC is not responsible for the privacy policies or practices of any third-parties or third-party websites, including any linked or linking websites. To the extent that you disclose personally identifiable information to any such third-parties, different rules may apply to their use and disclosure of personal information that you disclose to them. MSC encourages you to review the privacy policies of such websites before disclosing your personal information to them.
Contacting MSC
If you have any questions or concerns regarding this Privacy Policy, please contact us as follows:
Via Mail at: | Medical Security Card Company, LLC 4911 East Broadway Blvd Tucson, Arizona 85711 |
You may also contact us via this website by selecting "Contact Us" on the left navigation toolbar. |
DISCOUNT ONLY - NOT INSURANCE Discounts are available exclusively through participating pharmacies. The range of the
discounts will vary depending on the type of provider and services rendered. This program does not make payments
directly to providers. Members are required to pay for all health care services. You may cancel your registration
at any time or file a complaint by contacting Customer Care. This program is administered by Medical Security
Card Company, LLC (MSC) of Tucson, AZ.
All patient identifying information is confidential information and will not be made available to third parties or any unauthorized
person except for the proper administration of the Prescription Savings Card Program.